Legal notice.

1. Website Operator

Brand name: TEPOTZ. Website: https://tepotz.com. Public email: support@tepotz.com (We aim to reply within 24 hours, 7 days a week.) Customer service phone: +86 17276259377. Phone service hours: Monday-Friday, 9:00 AM-6:00 PM (UTC+8). Registered address: Room 414, Block B, Shida Building, No. 168 Qiyun Road, Fengze District, Quanzhou City, Fujian Province, China. For the fastest resolution outside our phone service hours, please reach out via email.

2. Product Information

TEPOTZ makes reasonable efforts to display accurate product descriptions, specifications, prices, availability, images, accessories, delivery estimates, charging information, runtime estimates, shaving-head information, and promotional details. However, we do not guarantee that all information is complete, current, or free of errors. Product color, appearance, packaging, accessories, charging cable, shaving head, combs, or minor design details may vary due to display settings, photography lighting, production updates, or inventory batches.

Actual charging time, runtime, shaving closeness, skin comfort, noise, and grooming results may vary by model, battery condition, charger and power source, hair type, hair length, skin sensitivity, attachment selection, maintenance, and operating conditions. Estimated values are not guaranteed in every environment.

3. Pricing and Availability

Prices, promotions, discounts, product availability, and shipping offers may change without prior notice. We reserve the right to correct errors, update product information, limit quantities, refuse orders, or cancel orders affected by pricing mistakes, stock issues, suspected fraud, payment issues, or incorrect product information.

4. No Professional Advice

Information on our website, including grooming guides, shaving tips, skin-comfort suggestions, charging guidance, safety information, and blog content, is provided for general informational purposes only. It should not be considered professional medical, dermatological, electrical, technical, safety, or legal advice. Customers with skin conditions, injuries, infections, severe irritation, implanted medical devices, or other health concerns should consult a qualified professional before use where appropriate.

5. Product Use and Safety

Customers are responsible for charging, cleaning, maintaining, storing, and using TEPOTZ products safely and only for their intended personal-grooming purposes. Follow the product manual, use a compatible USB-C power source, keep charging ports and cables dry, and inspect shaving heads, foils, blades, guards, and attachments before use. Do not use damaged cutting components, charge near water, expose the device to fire or extreme heat, or disassemble the internal battery. Do not immerse or rinse the product unless the exact model is expressly rated for that use. Keep products, blades, accessories, and packaging away from children unless supervised by a responsible adult.

6. Quality and Safety Transparency

TEPOTZ may provide product manuals, safety guidance, specifications, usage tips, troubleshooting support, and product documentation for select product models. Certification, testing, declaration, or compliance documents apply only to the specific product model, version, batch, component, or scope stated in each document. TEPOTZ does not claim that all products are certified unless matching documentation is available for the specific product.

7. Intellectual Property

All content on the website, including text, images, product photos, graphics, icons, logos, layouts, videos, designs, brand names, and other materials, is owned by or licensed to TEPOTZ and protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, display, sell, or exploit website content without prior written permission from TEPOTZ.

8. Third-Party Links and Services

Our website may contain links to third-party websites, payment providers, shipping carriers, apps, analytics tools, or service providers. These links and services are provided for convenience. TEPOTZ is not responsible for third-party websites, policies, practices, content, security, availability, or accuracy.

9. Payment Security

TEPOTZ uses secure checkout technologies and trusted payment processors to help protect payment transactions. We do not directly store full payment card numbers on our own systems. Accepted payment methods are listed in our Payment Policy.

10. Shipping, Returns, Warranty, and Other Policies

Shipping, returns, refunds, exchanges, warranty support, privacy practices, payment methods, and service terms are governed by the corresponding TEPOTZ policies posted on our website. Please review all applicable policies carefully before placing an order.

11. Limitation of Liability

To the fullest extent permitted by law, TEPOTZ is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or related to your use of our website, products, content, or services. To the fullest extent permitted by law, TEPOTZ's total liability for any claim related to a product purchase is limited to the amount paid for the product giving rise to the claim.

12. Changes to This Legal Notice

We may update this Legal Notice from time to time. Changes take effect when posted on our website unless otherwise required by law.

13. Contact Us

If you have questions about this Legal Notice, please contact support@tepotz.com or +86 17276259377. We aim to reply within 24 hours, 7 days a week. Phone service hours: Monday-Friday, 9:00 AM-6:00 PM (UTC+8). For the fastest resolution outside our phone service hours, please reach out via email.