Customer Support
Email: support@tepotz.com. Phone: +86 18159517688. Support hours: Monday-Friday, 9:00 AM-6:00 PM EST. We usually respond within 1 business day during support hours.
Support
Contact TEPOTZ.
Use the form below to reach our support team. Include your order number and model name for faster assistance.
Contact information.
Business and Return Address
Room 2426, Bldg 5, Phase 3, Vanke City Light, 343 Daxing St, Fengze Dist, Quanzhou, Fujian, China. Contact support@tepotz.com for return authorization before shipping any return. Unauthorized returns may be delayed or rejected.
Security Reminder
For order support, include your order number and the email address used at checkout. For security, please do not send full credit card numbers, passwords, one-time passcodes, or sensitive payment credentials by email or through the contact form.