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Policy Center · Privacy
Last updated: August 3, 2026
We collect contact information, order and transaction information, account information when available, communications with us, support photos or videos, and device or usage information such as IP address, browser type, device identifiers, pages viewed, cookies, log files, and website interactions.
We use personal information to process payments, confirm orders, arrange fulfillment, provide tracking, process returns and exchanges, provide warranty service, respond to support requests, improve the website and checkout experience, send order and service notifications, send permitted marketing communications, prevent fraud, and comply with legal obligations.
Our store is powered by Shopify. Information submitted through our website may be processed by Shopify and trusted service providers that support checkout, payment processing, fulfillment, fraud prevention, customer support, shipping, analytics, and marketing.
TEPOTZ does not directly store full credit card numbers or payment account credentials. Payment information is processed securely by trusted payment providers and Shopify. We will never ask you to email full credit card numbers, passwords, or one-time passcodes.
We may share personal information with Shopify, payment processors, fraud prevention providers, shipping carriers, warehouse partners, customer support providers, marketing providers, analytics providers, professional advisors, authorities where required by law, or successors in connection with a business transaction. TEPOTZ does not sell or rent your personal information.
If you are a resident of California or another U.S. state with applicable privacy laws, you may have rights to request access to your personal information, request deletion or correction, and opt out of the sale or sharing of personal information. TEPOTZ does not sell your personal information. To exercise these rights, contact support@tepotz.com.
For questions about this Privacy Policy or to exercise privacy rights, contact support@tepotz.com or +86 18159517688. Business address: Room 2426, Bldg 5, Phase 3, Vanke City Light, 343 Daxing St, Fengze Dist, Quanzhou, Fujian, China.
